RMA Procedure

1.In the event of hardware problem, please send 'RMA Request' to CET;

2.CET will issue an RMA number if investigation is needed;

3.After receiving the RMA number, please send the faulty hardware to CET as‘Return-for-Repair’. All returned hardware must have a valid CET RMA number for trackingpurpose. Do not return any hardware until an RMA is issued;

4.All claims filed for hardware units that fail (under warranty) will be repaired or replacedat the sole discretion of CET;

5.CET will return new (if warranty) or repaired hardware back to distributor with 'RMAReport';

6.Case closed.